You can pay by all major credit cards (VISA, Mastercard, American Express) or bank transfer.

You can pay for your shopping with all debit cards. Refunds for purchases made with debit cards may take longer, depending on your bank.

All transactions are carried out through secure payment systems. Confidential payment information is transferred directly to the company in encrypted format (SSL).

YOUR INVOICE WILL BE SENT TO YOUR EMAIL ADDRESS AFTER SHOPPING

"Right of Withdrawal Without Reason" is 14 days. In order for your return request to be accepted, the package of the product sent must be undamaged, unused and undamaged. We kindly ask you to read the following rules regarding the situations where your return request will be deemed invalid: Returns of personalized products cannot be accepted. Returns of products prepared just for you are not acceptable. Returns are not accepted for products, accessories and bags that have been modified differently from those offered for sale (for example, produced differently than those offered on the site). Products damaged by user error cannot be returned. product; invoice, original box, original packaging and uncut label, including the accompanying documents and all accessories. In order for a return to take place, the products must be unused and undamaged. Products that come into contact with the body (jewelry, etc.) during use cannot be returned for hygienic reasons. When we receive your package, the condition of the products will be checked before making a size change or refund.

Change is not possible due to our company policy. In order for your return request to be accepted, the package of the product sent must be undamaged, unused and undamaged. We kindly ask you to read the following rules regarding the situations where your return request will be deemed invalid: Returns of personalized products cannot be accepted. Returns of products prepared just for you are not acceptable. Returns are not accepted for products, accessories and bags that have been modified differently from those offered for sale (for example, produced differently than those offered on the site). Products damaged by user error cannot be returned. product; invoice, original box, original packaging and uncut label, including the accompanying documents and all accessories. In order for a return to take place, the products must be unused and undamaged. Products that come into contact with the body (jewelry, etc.) during use cannot be returned for hygienic reasons. When we receive your package, the condition of the products will be checked before making a size change or refund.

Cancellation and refund of orders received by you are made within 7-10 business days after the products reach us, in the same way as the payment was made. Orders paid by credit card are returned to the credit card within 1-7 business days. If the payment is made with the installment option to the credit card, the product price will be divided by the number of installments and returned to the credit card from which the payment was made every month. This procedure; determined by your bank, not by us.

90% of the products you buy from Bashaques consist of oil paintings and watercolor illustrations produced by the designer Başak Cankeş. 10% were designed in collaboration with miniature, tile, leather carving, knitting and weaving artists.

As Bashaques, we started with the first fashion show to present our designs... However, we decided that fashion shows were too weak to show the effort given to the clothes and that it should be combined with the performing arts, and we wanted to evolve it into a phenomenon that we first call the wearable art experience and then the Theatrical Fashion Performance. Despite everything being digitized due to the pandemic, nothing can replace a good stage performance. The Truth 2019, the first Turkish work produced for the main stage in Turkey's Zorlu Performing Arts Center and the first ticketed fashion performance, was designed with these excitements. It was presented with 40 real women who had never been on stage and were not models. In other words, the story of each product you buy from Bashaques is designed with an aesthetic concern, which is written as a script to be displayed on a stage and that will bring the character to life from dream to reality.

Unlike the big brands in the fashion industry, when you go to every corner selling Bashaques products, you come across different products because we make models instead of stocking them... If you want to buy a model and it is sold, just order it... We produce within 2 weeks.

Since our fabrics are patterned, the patterns are kept registered in the factories we work with, and when the order arrives, we can only print and produce the quantity of that order. We do not work with factories that do not think about the environment, constantly ask for minimum print quantity, support mass production, and are material-oriented. ❣️

When you come to Bashaques Store, you can watch all the past shows of the brand, listen to the stories of Başak Cankeş, and browse through the notebooks that witnessed the first time they were written. While designing each product, you can find out which woman imagined that product was worn in the performance on stage. You can print a pattern you like on the type of fabric you want, and you can order it to have it produced in the dimensions you want. You can also order shoes from all the patterns you like... You can exchange ideas on clothes and order patterns for your own brand product. If you have a design brand, you can meet the Bashaques Creative team and get advice on presentation styles. Alongside the Bashaques product, you can have home textile products that are good for your lifestyle or a work of art... Or you can just chat over a coffee in the garden...

Bashaques Kimonos have been produced in limited quantities since 2015, mainly by transferring the oil or watercolor patterns drawn by Başak Cankeş herself on silk and linen, to the fabric in a meticulous manner. Especially the Kimono Dress model is a special pattern designed to be worn both at the beach during the day and as a wedding dress at night. It allows you to use a kimono in 3 different ways. It can be produced specially for you, and besides, you can create your own order by choosing the pattern you want from Bashaques' nearly 500 special pattern catalogue, according to the fabric type you want. You can use your creativity to have a timeless kimono dress. You are supporting a sustainable brand and donating some of it to charities without writing it anywhere within the scope of social responsibility. If you want to follow the donated part of the product, you can request the donated documents.

Apart from ensuring the continuity of our brand, besides supporting craftsmen, artists, those who produce with handicrafts, you also contribute to the Idea Universal Association with donations. (With the income obtained at the end of 2021, we, as Bashaques, promise to donate water fountains to the villages in Africa where there is no water. ) You can send an e-mail to [email protected] to follow our support!